Sprejemanje gostov = Receiving Guests

Na delovnem mestu se eni redkeje, drugi pogosteje srečujemo s tujimi gosti, v vsakem primeru pa je pomembno, da se z njimi znamo sporazumevati tudi v angleškem jeziku. Dober vtis ustvarjamo od prvega stika z gostom in tako si preprosto ne moremo privoščiti nepotrebnih napak. Da bi se tem izognili pa si podrobno oglejte koristne izraze, ki jih uporabljamo za sprejemanje gostov v angleškem jeziku, ne pozabite pa tudi na praktični del (interaktivne vaje boste našlil v zgornjem desnem zavihku "Naloge").

1. USEFUL PHRASES = UPORABNE FRAZE

1.1.Welcoming guests = Pozdravimo goste

• Hello! Welcome to _____________________ (company). = Pozdravljeni in dobrodošli v _______________________.
• Good morning! Nice to meet you again. = Dobro jutro! Lepo, da se ponovno srečava/srečamo.
• Hello! Did you have any trouble finding us? = Pozdravljeni! Upam, da ste nas lahko našli?
• Good evening! It's been a while since we last saw each other. = Dober večer! Že dolgo se nisva srečala/srečali.
• Hello, _______________________ (guest's name). You can leave your things here/at the reception/... = Pozdravljeni/pozdravljen(a), ______________________ (ime gosta). Vaše/svoje stvari lahko pustite/pustiš tukaj.
• Hello! It's nice to see you again. How are you? = Pozdravljen/i/a! Lepo, da vas ponovno vidim/da te ponovno vidim. Kako ste?/Kako si?
• Hello! How was your trip/flight? = Pozdravljen/i/a. Kako ste potovali?/Kakšen je bil let?
• Where are you staying? = Kje ste nastanjeni?
• Let me take you around the company. = Vam lahko razkažem podjetje?
• If you'd like to come this way... = Če mi lahko kar sledite...
• Let's go into the office/... = Greva/gremo v pisarno/...
• Pleased to meet you, (too). = Tudi mene veseli, da se srečava.
• Very well, thank you. = Zelo dobro hvala.
• Fine, thank you. = Dobro, hvala.
• Not too bad, thank you. = Še kar (dobro), hvala.
• Not to good, I'm afraid. = Na žalost ne preveč dobro.
• It's been better/I've been better. = Ne preveč dobro.
• A bit stressful, but fine, thanks. = Nekoliko stresno, ampak dobro, hvala.
• A lot of work, but fine, thank you. = Delovno, ampak dobro, hvala.

1.2.Introducing yourself = Predstavimo se

• Hello, I'm ___________________ (your name), pleased to meet you. = Pozdravljeni. Sem ________________________ (vaše ime), veseli me, da sva se spoznala/da smo se spoznali.
• Welcome to ABC Electron. I'm Janez Rupnik. = Dobrodošli v ABC Electron-u. Sem Janez Rupnik.

1.3.Introducing somebody else = Predstavimo nekoga drugega

• Nice to meet you. Can I introduce ___________________________ (name)? = Veseli me, da sva se srečala. Vam lahko predstavim __________________________ (ime)?
• I'm very pleased to introduce Janez Rupnik, our Finance Director. = Veseli me, da vam lahko predstavim Janeza Rupnika, finančnega direktorja v našem podjetju.

1.4.Problems with names = Težave z imeni

• I'm sorry, can you repeat your name? = Oprostite, lahko ponovite vaše ime?
• Sorry, I didn't catch your name. Can you repeat it? = Oprostite, nisem slišal(a)/ulovil(a) vašega imena. Lahk ponovite.
• I'm sorry, did you say Harris or Harrison? = Oprostite, ste rekli Harris ali Harrison?
• Sorry, I've lost your name. Can you repeat it? = Oprostite, vaše ime mi je ušlo iz spomina. Lahko prosim ponovite?
• Could you spell your name, please? = Lahko prosim črkujete vaše ime?

1.5.Offering something = Nekaj ponudimo

• Please, have a set. = Izvolite sesti.
• Can I take your coat/jacket? = Želite odložiti plašč/jakno?
• Would you like something to drink? = Vam lahko ponudim kakšno pijačo?
• Would you like (a) coffee/tea/juice/water? = Vam lahko ponudim kavo/čaj/sok/vodo?
• How would you like your coffee? With milk/cream/sugar? = Kakšno kavo želite? Z mlekom/s smetano/sladkano?
• With or without sugar? = S sladkorjem ali brez?
• How much sugar do you take? = Koliko sladkorja?
• What can I get you? = S čim vam lahko postrežem?
• Juice/water? = Morda sok/vodo?
• Please help yourself to the biscuits/cookies/.... = Kar postrezite si s piškoti/...
• Here you are. = Izvolite.
• A cup of coffee/tea, please. = Kavo/čaj, prosim.
• Some water/juice/... would be nice. = Z veseljem bi malo vode/soka/...
• Just black. No sugar. = Črno kavo, brez sladkorja.
• With milk/sugar/milk and sugar. = Z mlekom/s sladkorjem/z mlekom in sladkorjem.
• Can I have a sweetener instead of sugar, please? = Bi lahko namesto sladkorja dobil(a) sladilo?
• Thank you./Thanks.

Image: FreeDigitalPhotos.net

Poslovna angleščina obravnava tudi to poglavje.

NAROČILO KNJIGE